Terms & Conditions

Here you will find the General Terms of Use and the Privacy and Cookie Policy.

General Terms of Use

Thank you for visiting our website at charityawards.co.uk (the “Site”). This page sets out the terms and conditions on which we provide our users with access to the Site and on which we provide products and services ordered through the Site.

These Terms should be read in conjunction with our Privacy and Cookie Policy, which describes the personal information which we may collect from users of our Site and explains how we may use it. It also describes how our site makes use of cookies.

For ease of reference, we’ll call all of the terms which apply to you collectively as the “Terms”. By using our Site you are agreeing to the Terms. If you do not agree to any of these Terms, then you may not use our Site.

1. Who We Are
We are Civil Society Media Limited, a company registered in the United Kingdom under number 02855714 whose registered office is at 15 Prescott Place, London SW4 6BS. Our VAT registration number is GB 629 3702 31.

If you wish to contact us, you can email us at info@civilsociety.co.uk.

2. Your Obligations
The following general obligations and provisions apply to all users of our Site:

  • you may only use our Site for lawful purposes. You may not use it in any way that breaches any local or international law, for the purposes of fraud, or to transmit unsolicited advertising or spam;
  • any information you submit at any time must be true and not misleading;
  • you warrant that if you provide any personal information to us, you have obtained any necessary consent to provide it from the individual to whom that information relates;
  • while we may pre-moderate user-submitted content, we are not obliged to do so and are ultimately not responsible for it. If you see something which you think is in breach of any of the Terms (see Section 8 below for some suggestions as to what this might include), please report it to us;
  • you must not misuse our Site by introducing viruses or other malicious code to it or to our systems, nor try to gain unauthorised access to them, to any related systems or servers or to any related source code. You must not attack our Site through DDOS or otherwise. You must not use the Site to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or other spam. Breach of this provision may constitute a criminal act under the Computer Misuse Act 1990, and in such circumstances we may report you to law enforcement and provide them with such information as we may have about you.

We will use any personal information which you provide to us in connection with your use of our Site or services in accordance with our Privacy and Cookie Policy.

3. Intellectual Property Rights and Our Content
The intellectual property rights in all of the content on and in our Site, or in any updates or correspondence we may provide to you from time to time (“Our Content”) belong either to us or to whomever licensed that content to us. All of Our Content is protected by copyright worldwide and you agree that you may not copy or make any use of it without having first obtained our permission or permission from whomever owns the relevant intellectual property rights. You may, however:

  • view pages and content from the Site in a web browser;
  • download pages and content from the Site for caching in a web browser, or in order to save local copies on your device; and
  • print pages and content from the Site for your personal use and reference,

provided that you may not:

  • view, download or print any of Our Content which is only intended to be accessible or provided to our subscribers (whether under a paid or free subscription) unless you are a subscriber to whom such of Our Content is intended by us to be accessible; nor
  • republish any of Our Content, nor sell, rent, sub-licence, redistribute or publicly display Our Content; nor
  • make any commercial use of any of Our Content.

If you would like to make any other use of any of Our Content then please contact us.

4. Our Liability to You

This Section explains the ways in which our liability to you is limited and excluded.

Where We Do Not Limit or Exclude Our Liability – We do not limit or exclude our liability for anything for which we cannot lawfully limit or exclude our liability. For example, we do not limit our liability for death or personal injury caused by our negligence, or for fraud. This statement takes priority over the rest of this Section and the rest of the Terms.

No Implied Terms – We provide access to our Site on the terms set out in the Terms. To the fullest extent permitted by law, we expressly exclude any and all conditions, warranties and other terms which might otherwise be implied by statute, under common law, or otherwise.

Availability – You understand that there is some inherent instability in communications networks and that we may need to take down or maintain our site from time to time. For that reason, you accept that access to our Site is permitted on a temporary basis and we will not be liable if it is unavailable for any reason. At the same time, our Site is provided “as is” and without any warranty. For example, while obviously we do our best to correct defects and while we use commercially-available virus-checking software, we do not warrant that our Site will be uninterrupted, free from errors, or free from viruses or malicious code.

Events Outside Our Control – We will not be liable for any failure to perform, or any delay in performing, any of our obligations if caused by events outside our reasonable control including (without limitation) natural disasters, failures of telecommunications networks, power failure, failure of our suppliers and the acts of any government.
Third Parties –We are not responsible or liable for the actions of third parties or your interactions with them. Third parties may include, for example, other users of our Site, third party service providers who are linked from our Site, post advertisements on our Site, social media service providers or the providers of any device or software which you use to access our Site.
No Indirect or Consequential Loss – We expressly exclude any liability for any indirect or consequential loss, damage, costs or expenses incurred or suffered by you in connection with your use of our Site.

Other Exclusions – We expressly exclude any liability for any loss, damage, costs or expenses incurred or suffered by you (in each case whether direct or indirect) if that liability comes within one of the following categories: loss of business, loss of revenue, loss of contract, loss or corruption of data, loss of reputation, or loss of profit.
Cap On Liability – Our total aggregate liability to you in connection with your use of our Site will be limited in all circumstances (whether arising in negligence, including tort, breach of contract or otherwise) to a sum equal to the amount paid by you to us in connection with any products or services purchased or provided through our Site during the twelve (12) months prior to the event giving rise to our liability.

5. Indemnity
If we are subject to any third-party claim as a result of your breach of any of your obligations under the Terms, or as a result of your negligence, misrepresentation or other wrongful act, then you will indemnify us against that claim. “Indemnifying us” means you will indemnify us and hold us harmless against all costs, expenses, losses, damages or liabilities suffered or incurred by us as a result of or in connection with that third-party claim, including (without limitation) any legal and professional fees. You also agree to provide us with all reasonable assistance and information we may request from you in order to enable us to defend and settle the claim and mitigate our (and your) liability.

6. Disputes and Governing Law
The Terms and any contract between you and us on the Terms, are governed by the law of England and Wales.

If any dispute arises between you and us in connection with your use of our Site, then you and we will attempt to resolve that dispute through discussion in good faith. If we are unable to resolve the dispute by discussion, then the courts of England and Wales will have exclusion jurisdiction over any claim relating to your use of our Site or any connected contract. However, if you are not resident in England or Wales then we reserve the right to bring proceedings against you in any court in your country of residence.

6. Links
You may link to our Site provided that you do so in a manner which is legal. You may not however frame our Site, and you may not link to our Site in order to damage or take advantage of our reputation or to suggest any false form of association, endorsement or relationship between you and us. If we ask you to stop linking to our Site then you must do so immediately.
Our Site contains links to various third party sites and resources. We have no control over these or over any service provided by those third parties. You use them at your own risk. In particular, where our Site integrates any third-party social media functions, then your use of those functions is governed by the applicable terms of the relevant social media provider (like Facebook or Instagram).

7. Revisions
We may revise these Terms of Use (or any of our other terms) at any time. You should check our terms for changes from time to time, but if the revisions are material then we will notify you of them using the contact details you have provided to us. By continuing to use our Site you will be accepting our revised terms.

8. General Provisions
If any court or competent authority determines that any provision or part-provision of the Terms is invalid, unlawful or unenforceable then that provision or part-provision will be severed from the rest of the Terms, which will continue in full force.

The Terms constitute the entire agreement between you and us relating to your use of our Site. You acknowledge that you have not entered into any contract with us on the basis of any representation or warranty that is not set out expressly in the Terms.

Our failure to enforce any provision of the Terms will not constitute a waiver of your breach of that provision. No waiver shall be effective unless in writing and is be effective in relation to the specific breach to which it is addressed.

Any contract between you and us made on the Terms is personal to you, and you may not assign, transfer, sub-contract or otherwise deal in any of your rights and responsibilities under the Terms.

Nothing in the Terms creates any relationship of agency, partnership, or employment between you and us. Neither you nor we are authorised to enter into any commitment on behalf of the other, except as expressly set out in the Terms.

If we require any further assistance from you in order to exercise our rights under the Terms (for instance, we might ask you to confirm our right to use Your Content), and our request is reasonable, then you agree to help us out.

9. Contact Us
If you have any questions, comments or requests regarding the Terms or any concerns about any material featured on our Site, please contact us at info@civilsociety.co.uk

10. Competitions
If you enter the charity awards through the Site, then you agree to the following rules:
To enter a competition you must be UK resident and 18 years old or over at the time of entry.
Competitions are not open to employees (or members of their immediate families) of Civil Society Media Limited.

No purchase necessary.

Only one entry per person.

Sending an e-mail is not proof that we have received your entry. No responsibility can be accepted for entries that are lost or delayed, or which are not received for any reason.
The closing date is as specified in each competition, and we reserve the right to amend the competition end date at any time.
If you win a competition, we will notify you. The judges’ decision will be final, and no correspondence will be entered into.
You can find out who has won a particular competition by sending a stamped addressed envelope, marked with the name of the competition to Civil Society Media, 15 Prescott Place, London, SW4 6BS after the closing date.

By entering the competition the winner agrees to participate in such promotional activity and material as we may reasonably require.
The prize will not be transferable to another person.
No part of a prize is exchangeable for cash or any other prize.
If an advertised prize is not available, we reserve the right to offer an alternative prize of equal or greater value.
Incorrectly completed entries will be disqualified.
We reserve the right to amend these rules at any time. We may also create rules which will apply to a specific competition only. If so, we will publish the amended competition rules and/or specific competition rules on the relevant competition page.

Privacy and Cookie Policy

Thank you for visiting our site, charityawards.co.uk (the “Site”).

This Privacy and Cookie Policy sets out the basis on which any personal information that you provide to us you will be used by us. It also provides you with information about our use of cookies. By providing us with any personal information you consent to our using, storing and transferring it in accordance with this Policy, and by using the Site you consent to our use of cookies in accordance with this Policy. Please read this Policy carefully and ensure you understand our rights and responsibilities under it.

In this Privacy and Cookie Policy we may refer to the “Terms”. When we do, this has the meaning given in our General Terms of Use – i.e. not just this Policy, but also the General Terms of Use and any other of our legal terms which may apply to you.

1. Who We Are
For the purposes of the Data Protection Act 1998 (the “Act”) the data controller is Civil Society Media Limited, a company registered in the United Kingdom under number 02855714 whose registered office is at 15 Prescott Place, London SW4 6BS. Our VAT registration number is GB 629 3702 31.

2. Personal Information We Collect
We may collect, retain and use personal information that you provide to us through correspondence with you, which you provide to us. This may include your name, email address, telephone number and other contact details, date of birth and any other personal information you provide to us.

We may also collect, retain and use certain technical information regarding your visit to the Site. This may include the Internet Protocol (IP) address from which you visit the Site and other non-identifying information regarding your usage of the Site (including browsing and click-stream activity and your chosen browser and Internet Service Provider (ISP)). You should also see Section 9 below (“Cookies”) for information about the cookies which we may use to collect such technical information.

You must not disclose to us the personal information of another person unless you have first obtained that person’s consent to the disclosure and to our use of that personal information in accordance with this Policy.

3. Our Use of Personal Information
We use the personal information that you provide to us in order to correspond with you, provide products and services to you in accordance with the Terms and exercise our rights under the Terms.

The technical information regarding your visit to the Site is used by us to ensure that the Site is presented compatibly with your device and operating system and for also for anonymised analytics activities. You should also see Section 8 below (“Cookies”) for information about how we use cookies.

4. Sharing Your Personal information
We may provide your personal information to our third party service providers, strictly to the extent necessary for them to provide the relevant services to us. In particular, our service providers include (without limitation):

  • our hosting service providers in relation to the Site, who may in the course of hosting come into possession of technical information regarding your visit to and use of the Site;
  • our hosting service providers in relation to customer relationship management (CRM) systems, as well as our email and office suite servers, who will in the course of hosting come into possession of your contact information, as well as records of our correspondence with you;
  • analytics providers, who may conduct analytics of actions on the Site to measure user engagement with different site features, and who may come into possession of information regarding your visit to and use of the Site;
  • marketing service providers who provide us with marketing design and automation services which may involve the use of our user’s contact details.

Each of these service providers may further provide your personal information to their own service providers who provide necessary support functions (for instance, the third parties who host their servers). However, such disclosure will again only be for the purpose of providing the relevant services to us.

We may also provide your personal information to any acquirer of our business or assets (in which case our accumulated data, including your personal information, will be comprised in our business of assets). To the extent that your personal information is comprised in any content you submit to the Site, we may share that data or publish it in exercising our rights in relation to such content under our Terms.

We may disclose your personal information if required to do so by law, to prevent an unlawful act, or otherwise to appropriate authorities in connection with any civil action or criminal report or investigation relating to your activities. For example, if you use our Site to distribute unlawful material, then we may pass your information to the police.

Otherwise, we will not provide your personal information to any third parties. In particular, we do not provide your personal information to third parties for marketing purposes. If you have consented to us doing so, we may email you about our own activities and provide you with information regarding third party promotions by our commercial partners (e.g. “A provider of training is offering a discount to our users”). However, we will not pass your details to those commercial partners for marketing purposes (so you should not get emails saying “We’re a trainer and we hear you’re a charityawards.co.uk user…”).

5. Where Your Personal Information Is Stored
Your personal information may be transferred to and stored outside the European Economic Area (EEA), and processed by individuals outside the EEA who work for us or one of our service providers. By providing us with your personal information, you consent to such transfer, storage and processing.

6. Third Parties and Security
The Site contains links to third party websites and refers to third party service providers and other entities. If you follow a link to any third party website or deal with any third party entity referred to on the Site, then you should note that these third parties will have their own privacy and cookie policies, and that we are not responsible for their use of any personal information which you may provide to them. You should ensure that you have read and understood any relevant policies.

Although we do our best to ensure the security of personal information provided to us (and to use only reputable service providers), any transmission of data via the Internet is by its nature insecure and we cannot guarantee the security of any personal information you provide to us.

7. Your Rights
Under the Act you have the right to access any information held by us about you. In order to exercise that right, please contact us using the “Contact Us” form on the Site or otherwise at our postal address. Under the Act, we are entitled to charge a fee of £10 in relation to any such request to cover our costs of providing the relevant information to you.
You also have the right to ask us to stop processing your personal information (and in particular not to use it for marketing purposes or to provide you with news), as well as the right to ask us to update or delete your personal information. You can exercise that right at any time by contacting us.

8. Cookies
The Site uses cookies. A cookie is a file which is stored on the device which you use to access the Site. You can read more about cookies at http://aboutcookies.org. The cookies we use allow us to monitor the use of the Site and to improve our service offering. We use these kinds of cookies:

Strictly Necessary Cookies: These are required for the operation of the Site and allow you, for instance, to log into your account or make use of e-payment services.

Analytical/Performance Cookies: These allow us to recognise and count visitors to the Site and analyse their actions and movements on the Site. This helps us improve the Site (for instance by ensuring that users can find key functions easily).

Functionality Cookies: These are used to remember visitors to the Site and choices they have made, allowing us to personalise our content and remember your preferences.

Targeting Cookies: These cookies record your visit to the Site, pages you have visited and links you have followed. We use this information to make the Site (and any advertising on the Site) more relevant to your interests.

9. Blocking Cookies
You may block cookies by activating settings on your browser which allow you to refuse the setting of some or all cookies. If you choose to block all cookies (including essential cookies) you may not be able to access all or some parts of our Site.

Most cookies we use are known as session cookies. These cookies will expire whenever you close your browser or shut down your computer, and such cookies need not be blocked. Other cookies used for specific purpose will expire when that purpose is no longer required.

You can find out more about blocking cookies in specific browsers at http://aboutcookies.org.

10. Revisions

We may revise this Privacy and Cookie Policy at any time. You should check our terms for changes from time to time, but if the revisions are material then we will notify you of them using the contact details you have provided to us. By continuing to use our Site you will be accepting our revised terms.

11. Contact Us

If you have any questions, comments or requests regarding this Privacy and Cookie Policy or our use of any personal information you provide to us, please contact us at info@civilsociety.co.uk.